A written channel for administrative and support questions about this website and the telehealth process it describes.
This form is the written way to reach our team. It is meant for administrative and practical matters: how the online intake is organised, where a request currently stands, lab kit logistics, shipping and delivery, billing and records, corrections to your details, or how your data is stored and removed.
Clinical matters are outside the scope of this inbox. Whether a treatment is appropriate for a given person, what a lab value means, dosing, and interactions with other medication are decided by a licensed clinician during a consultation, not by email. Please keep medical records, lab results and other health details out of your message.
Three fields, nothing else. The reply is sent to the email address you enter.
Messages are read on working days and answered by email in the order they arrive. Nothing you write here is published on the site, and your address is not passed on for marketing. If your question turns out to be clinical, we will say so and point you back to the consultation, where a licensed clinician can answer it properly.
